FAQs

What is your deposit and cancellation policy?

Deposit and cancellation terms are tailored to each reservation and may vary by season, property, and length of stay. Your booking specialist will provide exact details at the time of inquiry to ensure clarity before you confirm.

Are events permitted?

Select properties may accommodate private events. Availability depends on the venue, group size, and nature of the occasion. Please call our reservations team at 1-845-510-3188 to discuss your plans and explore suitable options.

Is smoking permitted?

No. All Hudson Valley Luxury Resorts properties are strictly non-smoking, both indoors and on outdoor living areas, to preserve the comfort of future guests and the integrity of our homes.

What are your health and safety protocols?

Every residence is meticulously cleaned before and after each guest’s stay. High-touch surfaces and frequently used areas are sanitized with professional-grade products, and our housekeepers follow industry-leading luxury hospitality standards.

How do I access the homes?

For convenience and privacy, most estates are equipped with secure keyless entry—either by lockbox or keypad. Access instructions are provided in your pre-arrival confirmation.

Do you allow early check-in or late check-out?

When scheduling and property readiness allow, we are happy to accommodate early arrivals or extended departures. Requests are considered individually; please inquire in advance to confirm availability.

What is your pet policy?

Many of our estates welcome well-behaved pets. A nightly fee of $35 per pet applies. Restrictions may vary by property; please confirm details at the time of booking to ensure the best fit for your entire party.