Privacy Policy

Effective Date: September 10, 2025
Last Updated: September 10, 2025

Introduction

Hudson Valley Luxury Resorts (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hudsonvalleyluxuryresorts.com (the “Site”) or engage with our services.

By using our Site or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Hudson Valley Luxury Resorts
303 South Broadway
Tarrytown, NY 10591
United States of America
Phone: +1 (845) 510-3188
Email: contact@hudsonvalleyluxuryresorts.com

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide directly to us, such as when you:

Make a reservation or booking
Create an account on our Site
Subscribe to our newsletter or marketing communications
Contact us via email, phone, or contact forms
Participate in surveys, promotions, or contests
Leave reviews or feedback

This information may include:

Full name
Email address
Phone number
Mailing address
Date of birth
Payment information (credit card details, billing address)
Guest preferences and special requests
Loyalty program information
Communication preferences

Information Automatically Collected

When you access our Site, we automatically collect certain information about your device and usage, including:

Device Information:

IP address
Browser type and version
Operating system
Device type (desktop, mobile, tablet)
Unique device identifiers
Language preferences
Time zone settings

Usage Information:

Pages viewed and links clicked
Date and time of visits
Duration of visits
Referring website addresses
Search queries on our Site
Booking and reservation patterns

Information from Third Parties

We may receive information about you from third parties, including:

Booking platforms and travel agencies
Social media platforms (when you interact with our social media accounts)
Marketing partners and affiliates
Payment processors and financial institutions

How We Use Your Information

We use the collected information for various purposes, including:

Service Delivery

Processing reservations and bookings
Managing your stay and providing requested services
Sending booking confirmations and pre-arrival information
Facilitating check-in and check-out processes
Processing payments and refunds

Communication

Responding to inquiries and requests
Sending administrative information and updates
Providing customer support
Sending marketing communications (with your consent)
Notifying you about changes to our services or policies

Improvement and Personalization

Analyzing usage patterns to improve our Site and services
Personalizing your experience based on preferences
Developing new services and amenities
Conducting research and analysis

Legal and Security

Complying with legal obligations and regulations
Protecting our rights, property, and safety
Preventing fraud and unauthorized transactions
Enforcing our terms and conditions

Cookies and Tracking Technologies

Types of Technologies We Use

We use various tracking technologies to collect information, including:

Cookies: Small data files stored on your device that help us recognize you and remember your preferences.

Web Beacons: Electronic images that help us count users and understand usage patterns.

Google Analytics: We use Google Analytics to analyze Site traffic and usage. Google Analytics collects information such as how often users visit our Site, what pages they visit, and what other sites they used prior to coming to our Site. We use this information to improve our Site and services. Google Analytics collects only the IP address assigned to you on the date you visit our Site, rather than your name or other identifying information.

Managing Cookies

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies. Please note that if you disable cookies, some features of our Site may not function properly.

To opt out of Google Analytics, you can install the Google Analytics Opt-Out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure data storage with access controls
Regular security assessments and updates
Employee training on data protection
Use of Cloudflare services for enhanced security and performance

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors and service providers that perform services on our behalf, including:

Payment processing
Email delivery
Marketing and advertising
Analytics and website optimization
Customer service
IT and security services

Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

Court orders and legal proceedings
Government requests
Law enforcement requirements

Consent

We may share your information with your consent or at your direction.

Aggregated Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

Data Retention

We retain your personal information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

The retention period varies depending on the type of information and the purpose for which it was collected. When your information is no longer required, we will securely delete or anonymize it.

Your Rights and Choices

Access and Update

You have the right to access and update your personal information. You can do this by:

Logging into your account (if applicable)
Contacting us using the information provided above

Marketing Communications

You can opt out of receiving marketing emails by:

Clicking the “unsubscribe” link in any marketing email
Contacting us directly
Managing your preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages.

Do Not Track

Our Site does not currently respond to “Do Not Track” signals from web browsers.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect, use, disclose, and sell
The right to request deletion of your personal information
The right to opt out of the sale of personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided above.

International Visitors

If you are visiting our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Site, you consent to this transfer.

Children’s Privacy

Our Site and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

Posting the new Privacy Policy on this page
Updating the “Last Updated” date
Sending you an email notification (if we have your email address)

We encourage you to review this Privacy Policy periodically for any changes.

Governing Law

This Privacy Policy is governed by the laws of the State of New York, United States, without regard to its conflict of law provisions.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: